WHO WE ARE.

We Are Supreme Hospitality Services.

Supreme Hospitality Services is an outsourced hotel housekeeping specialist, with a demonstrated history of performing at a high level in the hospitality industry. Cleaning in excess of 700 rooms per day across Australia we provide solutions to Luxury and 5 star venues and smaller boutique venues..

Established in 2018, we are one of Australia’s fastest growing outsource
Housekeeping Service provider and have built our business and reputation
on reliability, consistency, excellence and customer satisfaction.
Supreme Hospitality Services is Australia’s best and ‘smartest outsource
housekeeping management company. We have offices in Melbourne,
Sydney, Brisbane, Adelaide & Perth and provide suitably attired, screened
housekeeping team, to over 15+ businesses Australia-wide.
We supply Australia’s most technologically advanced, transparent and
accountable Housekeeping management systems.
The success and continued rapid growth of the organisation can mainly
be attributed to providing good old fashioned, personalised customer
service coupled with delivery of a consistent service at competitive
market rates.

We work with you to provide expert solutions for your hotels.llll

Customised contracts over a period of 3 years ensure you choose and pay for only the services you require.

16+

Satisfied Customers

702+

Rooms Cleaned

100+

Trained Professionals

We work with you to provide expert solutions for your hotels

At Supreme, we take full responsibility of the housekeeping department and provide detailed service every day of the year. Exceeding guest satisfaction and client expectations are our primary goals. With Supreme as a partner, clients can be certain that their guests will enjoy a comfortable and memorable stay.

1

Client focused

We put ourselves in our customer’s shoes and focus on the needs, wants and expectations of our customers. Understanding things from our customer’s perspective allows us to deliver an exceptional customer experience. A customer focus is our main priority when it comes to any business decision.

2

Enhance capacity for innovation

With more than 100 exceptional people in over 15+ clients hotel, we apply intelligence, innovation, and deep industry experience, together with New IT and new skills to drive business value and growth. We can transform your business to create intelligent operations that deliver sustained business outcomes. With seamless integration between services, we combine human ingenuity with applied intelligence and digital technologies to create measurable value.

3

Cost saving.

Our clients save between 8% and 25% on their accommodation costs. We provide our clients with a standard cost per occupied room, making it easy for you to budget for room servicing and ensuring you have no guest service budget overruns, regardless of occupancy. Our prices include all associated on-costs and operating costs.

4

Consistency of Service

Under the guidance of our founders, our staff undergoes rigorous training in every aspect of housekeeping before starting a project.  Supreme provides peace of mind and no unpleasant surprises to the clients providing continuity and consistency of service.

5

Risk Mitigation

We take clients worry about controlling wage costs, or dealing with potential workers’ compensation claims, or time-consuming return-to-work plans.

We work with you to provide expert solutions for your hotels..

Customised contracts over a period of 3 years ensure you choose and pay for only the services you require..

What our customers are saying.

Gorvett Li.

Property Manage Turnkey Accomodation, North Melbourne

“ They provide reliable and professional housekeeping services for our Apartment. Supreme team have been co-operative and responsive to the needs of our property.
​Thank you for your great effort in attending to so many cleaning requests and keeping our apartments ready for accommodating new guests in such unprecedented and tough times..
Overall, we are happy with Supreme housekeeping team performance and our business partnership ”

Soni Harjit

Building Manager,333 Exhibition Street

I have used the services of Supreme Hospitality for a little while and I cannot fault them. It was
easy to set up and communication is straight forward and always timely. Staff are punctual,
attention to detail, consistent high standard, goes above and beyond with extra little touches. I
would have no hesitation in recommending Supreme Hospitality Services.

Emelyn Taing

Canvas Suites on Flinders Hotel

The management of supreme hospitality services is very organised and easy to communicate
with. From initial contact to ongoing engagement , they have been very professional and we are
very happy so far with their services.